Privacy Policy
Last updated: March 5, 2026
At covari, we take your privacy seriously. This policy explains what information we collect, how we use it, and what rights you have over your data.
1. Information We Collect
We collect information you provide directly when creating an account, including your name, email address, and profile details. For creators, this may include linked social media accounts and analytics data. For brands, this may include company information and billing details. We also collect usage data such as pages visited, features used, and interaction patterns to improve the Platform.
2. How We Use Your Information
We use your information to: operate and improve the Platform; match creators with brands based on audience alignment; process payments through our payment provider (Stripe); send transactional emails about your account and partnerships; provide customer support and resolve disputes; analyze usage patterns to improve features and user experience. We do not sell your personal information to third parties.
3. Information Sharing
We share information only in the following cases: with other users as part of the partnership process (e.g., your public profile, analytics data you choose to share); with payment processors (Stripe) to facilitate transactions; with service providers who help us operate the Platform (hosting, email, analytics); when required by law or to protect our legal rights; in connection with a merger, acquisition, or sale of assets (with notice to you).
4. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, secure authentication, and regular security audits. Payment information is handled entirely by Stripe and is never stored on our servers. While no system is 100% secure, we take reasonable measures to protect your information.
5. Your Rights
You have the right to: access the personal information we hold about you; correct inaccurate information; delete your account and associated data; export your data in a portable format; opt out of marketing communications at any time; restrict or object to certain processing of your data. To exercise any of these rights, contact us at privacy@covari.co.
6. Cookies and Tracking
We use essential cookies to keep you logged in and remember your preferences. We use analytics cookies to understand how the Platform is used so we can improve it. We do not use advertising or tracking cookies. You can manage cookie preferences through your browser settings. See our Cookie Policy for more details.
7. Data Retention
We retain your account data for as long as your account is active. After account deletion, we may retain certain data for up to 90 days for backup purposes, and transaction records for up to 7 years as required for tax and legal compliance. Anonymous, aggregated data may be retained indefinitely for analytics purposes.
8. International Data Transfers
Our servers are located in the United States. If you access the Platform from outside the US, your data will be transferred to and processed in the US. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.
9. Children's Privacy
The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected data from a user under 18, we will delete that information promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through the Platform. Your continued use after changes take effect constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at privacy@covari.co or through our contact page.